Equipment and Materials

Test Your Equipment in Advance

• Please test and check your system at least 15 minutes prior to event. This includes your network connection, device battery life, and speakers.
• We recommend you use a computer or a tablet for the best experience. The system is not responsive on a cell phone.
• We recommend you use Chrome or Firefox to access the webinar. Other browsers are not compatible with the webinar system.

Control Your Environment as Best You Can

• Mute other devices that might interfere with your computer audio.
• Create a learning-conducive environment, eliminating as many distractions as possible. Close out of other tabs and mute notifications, if possible.
• Prepare your space with anything you may need during the virtual program (appropriate chargers, note-taking materials, water, etc.).

Troubleshooting Technical Difficulties

• The webinar technology runs on higher bandwidth. Please know that some WiFi connections may be spotty.
• Some networks cause slides to advance more slowly than others. If your slides are behind or you are having audio issues, please try to refresh the page.
• If you have any problems within the Intrado platform, there will be a Help Desk available during the conference.

Engagement Through the CHAT Feature

• Take note of how the presenter intends to utilize the chat feature as well as the Q&A field. Participate in questions and polls to stay engaged with the session.
• Questions for the presenters can be submitted through the Q&A function or within the chat. CHAT can also be a great way to engage and connect with other attendees.

Source: ASAE website